Shipping policy

✅ Shipping Policy – Kandy Dance Co.

Last updated: 2nd July 2015

Thank you for shopping with Kandy Dance Co.! We take great care to prepare and ship your order as quickly as possible.

Order Processing Time:

• Made to Order Products:
  Orders for made-to-order items (such as customised ballet barres or accessories) are usually processed within 7 business days. If processing takes longer than 7 days, we will contact you by email to update you on your order status.
• In-Stock Products:
  If your order includes products that are in stock and not made to order, these items are typically processed within 2 business days.

Shipping Carriers and Delivery

We use the shipping carrier(s) provided through our Shopify plan. A tracking number will be sent to you via email once your order has been dispatched so you can monitor your delivery.

Delivery Times

Delivery times vary depending on your location and the shipping method chosen at checkout. Please note that estimated delivery dates are not guaranteed and may be affected by factors outside our control, such as postal delays or customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the weight and size of your order.

Order Accuracy

Please ensure your shipping address is complete and accurate when placing your order. We cannot be held responsible for delays or lost packages caused by incorrect or incomplete addresses.

Questions or Concerns

If you have any questions about your order or shipment, please contact us at info@kandydanceco.com and we will be happy to assist you.