Terms of service


✅ Terms of Service – Kandy Dance Co.

Last updated: 2nd July 2025

Welcome to Kandy Dance Co! These Terms of Service (“Terms”) apply to your use of our website, online store, and any services, content, products, or digital downloads offered through our site (collectively, the “Services”). By accessing or using any part of the site, you agree to be bound by these Terms.

If you do not agree to all the terms and conditions in this agreement, please do not access the site or use any services.

1. Who We Are

Kandy Dance Co. designs and sells innovative dance products — including ballet barres, accessories, and digital tutorials — for young dancers and their families. All transactions are processed through our Shopify-hosted website.

2. Eligibility

You must be at least 18 years old or have a parent or guardian complete purchases on your behalf. While many of our products are designed for children, this site is intended for use by adults.

3. Product Information

We take care to describe and photograph our products as accurately as possible. However, due to the handmade nature of many items, slight variations may occur.

Customisation and styling seen in photos may be for inspiration only unless otherwise stated. If an item includes optional add-ons or device holders, these will be clearly detailed on the product page.

4. Digital Products

When you purchase a digital tutorial or download, you are granted a non-exclusive, non-transferable license for personal use only.

You may not share, resell, or publicly broadcast these materials.

Access to digital content will be available via your account or a download link. Please save your downloads securely.

5. Order Terms

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time for any reason, including suspected fraud, supply issues, or pricing errors.

Once your order is confirmed, you will receive an email with your order details. A second email will follow once your order has shipped.

6. Shipping

Shipping details, costs, and delivery timelines are available on our Shipping Policy page. All shipping times are estimates and may vary due to factors beyond our control.

You are responsible for ensuring the shipping address is correct at checkout.

7. Returns & Refunds

Please refer to our Return and Refund Policy for details on how returns are handled, including timeframes and eligibility.

Customised or personalised items may not be returnable unless faulty.

8. Pricing & Payment

All prices are listed in GBP (£) and include VAT unless otherwise stated. We reserve the right to change pricing at any time without notice.

We accept major payment methods via our secure Shopify checkout. Payment must be made in full at the time of ordering.

9. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login details and any activity that occurs under your account.

We may suspend or terminate your account at any time if we believe you are violating these Terms or using the site in a harmful or unlawful way.

10. Intellectual Property

All content on this site — including product names, photos, videos, logos, and written content — is the intellectual property of Kandy Dance Co. or its content providers. You may not copy, reproduce, or distribute any part of this content without written permission.

11. Prohibited Uses

You agree not to use the Services for any unlawful or abusive purposes, including (but not limited to):

  • Uploading or spreading harmful software
  • Attempting to gain unauthorised access to the site
  • Violating any local, national, or international law
  • Infringing on any intellectual property rights

12. Limitation of Liability

To the fullest extent permitted by law, Kandy Dance Co. will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

We are not liable for injury, damage, or loss caused by improper use of our products. Always follow safety guidelines, especially when using equipment like our tech accessories.

13. Changes to Terms

We may update these Terms from time to time. When we do, we will revise the “Last Updated” date. Continued use of the Services after any changes indicates acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms, please contact us at:


Kandy Dance Co.

Email: info@kandydanceco.com

Address: Unit 41 Luck Farm, Vicarage Lane, Burwash Common, Etchingham, TN19 7LP, United Kingdom